ESSA, Nabeela Ebrahem; MARDIKANINGSIH, Rahayu; ISMAIL, Aminah Binti. Service Transformation through Technology the Role of AI and Big Data in Service Science. Journal of Social Science Studies, [S. l.], v. 4, n. 1, p. 193–200, 2024. Disponível em: https://jos3journals.id/index.php/jos3/article/view/306. Acesso em: 27 jan. 2026.