Technology, Social Fragmentation, and Polarization in Building Inclusive and Effective Social Networks in Communities
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Abstract
This study examines the impact of dependence on technology and the phenomenon of social fragmentation and polarization to build inclusive and effective community social networks. As technology, especially social media, develops, relationships between community members often become more superficial and less emotional, which can hinder the creation of deep solidarity. Increasing social polarization and fragmentation reduce members' opportunities to interact across groups, exacerbate social tensions, and weaken the ability of community leaders to manage relationships between members. This study uses a literature review approach to explore theories related to social communication, social capital, and leadership in communities. The results show that although technology enables broader connectivity, face-to-face interaction remains important for strengthening emotional bonds and building effective social networks. Fragmentation and polarization worsen the quality of relationships in communities, making it difficult for leaders to unite divided members. Efforts are needed to reduce social tensions by creating inclusive spaces for all groups. In conclusion, technology needs to be used as a complement to build social networks, not as a substitute for direct communication, so that solidarity between members can be maintained.
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