Human Resources based on Total Quality Management
Main Article Content
Abstract
Human resources owned by a company is the strength it has in order to be able to compete with other companies. company management will always create strategies to be able to create quality human resources. The strategy carried out will continue to move dynamically along with technological advances. One way to improve the quality of human resources is by implementing Total Quality Management or TQM. The application of TQM will provide many benefits for the company and the employees themselves. With TQM all aspects of the company such as leadership and employee training will be well planned and supervised. This study aims to determine the role of TQM in empowering human resources in companies. All expert opinions say that the implementation of TQM will have a positive impact on empowering the human resources they have. The disadvantage of implementing TQM is that the costs incurred are quite high. Management needs to think of more strategies in order to get a lot of benefits but not interfere with the company's financial situation.
Article Details
Section
How to Cite
References
Aliyu, M. (2015). Influence of Knowledge Management on Performance in Small Manufacturing Firms. International Journal of Business, Economics and Law, 8(2), 63-67.
Al-Qahtani, A., & Al-Methheb, M. (2013). Implementation of Total Quality Management in Some Saudi Public Sector Organizations. J. KAU: Economic and Administration, 13(2), 23-38.
Ardelean, B. P. (2014). The Impact of Human Resources and Total Quality Management on the Enterprise. Procedia - Social and Behavioral Sciences, 124, 27 – 33.
Bhat, K., & Rajashekhar, J. (2009). An Empirical Study of Barriers to TQM Implementation in Indian Industries. The TQM Journal, 21(3), 261-272.
Edwards, P. & Collinson, M. (1998). The Determinants of Employee Responses to Total Quality Management. Organization Studies. 19(3), 449-475.
Ernawati., E. A. Sinambela., R. Mardikaningsih., & D. Darmawan. (2022). Pengaruh Budaya Organisasi, Kepemimpinan, Kompensasi, dan Komitmen Organisasi terhadap Kinerja Karyawan. Jurnal Edunomika, 6(1), 1-8.
Glover, L. & Noon, M. (2005). Shop-floor Workers' Responses to Quality Management Initiatives. Work Employment Society. 19(4), 727-745.
Harris, Q. (2000). Total Quality Management (TQM). Newbury Park. California.
Jahroni, J., D. Darmawan., R. Mardikaningsih., & E. A. Sinambela. (2021). Peran Insentif, Perilaku Kepemimpinan, dan Budaya Organisasi terhadap Penguatan Komitmen Organisasi. Jurnal Ekonomi dan Ekonomi Syariah, 4(2), 1389-1397.
Jensen, M. C. & Wruck, K. H. (1997). Science, Specific Knowledge and Total Quality Management. Journal of Applied Corporate Finance. 10(2). 247-287.
Kulenur, S., & P. Nagesh. (2016). A Study the Factors of Total Quality Management and Human Resource Practices. International Conference on Recent Innovation of Science, Management, Education and Technology, 978-93-86171-04-7.
Mardikaningsih, R. & D Darmawan. (2020). Sistem Pengendalian Mutu. Metromedia, Surabaya
Prajogo. D & Sohal, A. (2002). The Relationship Between TQM Practices, Quality Performance, and Innovation Performance. International Journal of Quality & Reliability Management, 20(8), 901-918.
Robbins, S. P. (2001) Organizational Behavior. 9th Edition, Prentice-Hall, Inc., New York.
Wilkinson, A., Marchington, M. & Dale, B. (1994) Manufacturing More Effective TQM. Research and Practice in Human Resource Management, 2(1), 69-88.
Soltani, E., Meer R. D & Gennard. W (2003). Towards a TQM-driven HR performance evaluation. International Journal of Applied Business and Economic Research, 25(4), 347-370.