Implementation of Consumer Protection Principles in Overcoming the Problem of Ticket Sales by Scalpers Through E-Commerce Platforms
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Abstract
Law protection for consumers in cashless transactions through e-wallets has become an important issue amid the rapid development of digital technology. While it provides convenience, such transactions carry risks such as hacking, abuse of personal data, and fraud. Based on this study, it can be concluded that the current regulations are not fully effective in facing these challenges. A more adaptive regulatory update is needed to create a more secure and reliable system. The implication of these findings is the importance of stricter supervision and increased transparency in digital transactions. The suggestions given are to strengthen regulations, increase supervision of digital platforms, and carry out socialization and education to consumers. Through these steps, it is expected to create a fairer digital transaction ecosystem and protect consumers from the risks involved.
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