Objective Vagueness, Appraisal Bias, and Lack of Employee Involvement in Performance Appraisal and Job Satisfaction in Organizations
Main Article Content
Abstract
This study discusses the impact of unclear performance goals and standards, as well as the influence of appraisal bias and lack of employee engagement on the quality of performance appraisals and job satisfaction in organizations. The lack of clarity in performance goals and standards can cause confusion for employees to achieve desired expectations, leading to decreased motivation and performance. Bias in performance appraisals worsens the objectivity of the performance management system, creating unfairness that damages the relationship between employees and management. Lack of employee involvement in the appraisal process also worsens the situation, reducing ownership of individual and team performance. This study uses a literature study approach to explore theories related to performance management, appraisal bias, and employee engagement, and their impact on job satisfaction. The results of the analysis show that unclear objectives, bias in appraisals, and lack of employee involvement in performance evaluations can undermine the effectiveness of performance management systems and reduce the level of employee job satisfaction. Therefore, it is important for organizations to set clear goals, use objective standards in appraisals, and increase employee involvement to ensure effectiveness and fairness in performance management. This study contributes to the understanding of how organizations can improve performance appraisal systems and improve working relationships to achieve common goals.
Article Details
Section
How to Cite
References
Aguinis, H. (2019). Performance Management. Chicago: University of Chicago Press.
Borman, W. C. & S. J. Motowidlo. (1997). Task Performance and Contextual Performance: The Meaning for Personnel Selection Research. Human Performance, 10(2), 99-109.
Boswell, W. R. & J. W. Boudreau. (2000). The Relationship between Employee Job Change and Job Satisfaction: A Meta-Analysis of the Literature. Human Resource Management Review, 10(1), 1-23.
Denisi, A. S. & R. D. Pritchard. (2006). Performance Appraisal, Performance Management, and Improving Individual Performance: A Motivational Framework. In P. L. Perrewé & D. C. Ganster (Eds.), Exploring Theoretical Mechanisms and Perspectives. Research in Personnel and Human Resources Management, 25, 147-163.
DeNisi, A., & Kluger, A. N. (2000). Feedback Effectiveness: Can 360-Degree Appraisals Be Improved? The Academy of Management Executive, 14(1), 129-139.
Locke, E. A. & G. P. Latham. (2002). Building a Practically Useful Theory of Goal Setting and Task Motivation. American Psychologist, 57(9), 705-717.
London, M. (2003). Job Feedback: Giving, Seeking, and Using Feedback for Performance Improvement. Mahwah, NJ: Lawrence Erlbaum Associates.
Marler, J. H., & Fisher, S. L. (2013). An Evidence-Based Review of E-HRM and Its Implications for HRM. International Journal of Human Resource Management, 24(1), 22-47.
Murphy, K. R. & J. N. Cleveland. (1995). Understanding Performance Appraisal: Social, Organizational, and Goal-Based Perspectives. Sage Publications, London.
Pfeffer, J. & R. I. Sutton. (2006). Hard Facts, Dangerous Half-Truths, and Total Nonsense: Profiting from Evidence-Based Management. Harvard Business Review Press.
Pulakos, E. D. (2009). Performance Management: A New Approach for Driving Business Results. Wiley-Blackwell