Evaluation of the Effectiveness of Tax Education Programs inImproving Tax Awareness and Compliance in Indonesia

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Published: 2021-07-07
Keywords:
Tax education, Tax awareness, Tax compliance, Social media, Tax transparency, Digital technology, Tax counseling

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Utami Puji Lestari
Sunan Giri University of Surabaya, Indonesia
Yeni Vitrianingsih
Sunan Giri University of Surabaya, Indonesia
Elly Christanty Gautama
Sunan Giri University of Surabaya, Indonesia
Rahayu Mardikaningsih
Mayjen Sungkono University of Mojokerto, Indonesia
Mila Hariani
Mayjen Sungkono University of Mojokerto, Indonesia

Abstract

Tax education is one of the important efforts in increasing public awareness of tax obligations and the contribution of taxes to state development. The tax education program implemented in Indonesia focuses on educating the public to understand the importance of paying taxes. This study aims to assess the effectiveness of tax education programs in improving public understanding and awareness of tax compliance. The results show that although various tax education programs have been implemented, there is still a gap in understanding among the public regarding the direct benefits of paying taxes. Factors such as the extension methods used, the educational background of the community, and the level of trust in the government affect the effectiveness of the program. Technology-based approaches, such as social media and digital applications, can help reach more individuals, especially younger age groups. Transparency in the use of tax funds is also an important factor to increase public trust in the tax system. Tax education programs that are more inclusive and based on the characteristics of the community will be more effective in achieving the desired goal of significantly  increasing  the  level  of  tax  compliance.  This  study  provides recommendations to improve the existing tax education approach to be more adaptive to the needs and technological developments.

Article Details

Issue

Vol. 1 No. 2 (2021): Journal of Social Science Studies (JOS3)

Section

Articles

How to Cite

Lestari, U. P., Vitrianingsih, Y., Gautama, E. C. ., Mardikaningsih, R., & Hariani, M. (2021). Evaluation of the Effectiveness of Tax Education Programs inImproving Tax Awareness and Compliance in Indonesia. Journal of Social Science Studies, 1(2), 29-32. https://jos3journals.id/index.php/jos3/article/view/58

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