The Relationship between Employee Welfare and Public Organization Performance in Community Services
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This research examines the relationship between employee welfare and the performance of public organizations in service to the community. A literature study approach was used to explore the contribution of welfare to work behavior, organizational efficiency, and service quality. The findings show that welfare dimensions such as job satisfaction, psychological support, and reward systems have a positive influence on employee motivation and loyalty. Studies conclude that organizations that manage welfare systematically tend to perform more accountably, adaptively, and responsively. This research also highlights the importance of a paradigm shift from the classic bureaucratic approach to a more humanistic model of human resource management. Investment in welfare is not merely a form of empathy, but an integral part of a strategy to improve the quality of community services. Welfare must be placed as a key variable in the reform of the country's service institutions.
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Referensi
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